Customer Service

Date Posted: Mon, 10 Aug 2020 04:42:05
Salary: -

Job Description

We are currently looking for fluent English speakers to join our growing Customer Service Department.
We have 10 positions open at our office in Yogyakarta.
If you are a fluent English speaker and have some customer service experience, you are welcome to apply.

Responsibility

  • Responding to emails and live chats originating from overseas customers.
  • Initiate a phone call with overseas customers.
  • Be in charge of helping guests with their vacation rental reservations and helping to ensure they have a great vacation rental experience from the time they search for the perfect property until they check out.
  • Handling and resolving customer complaints.
  • Communicating and coordinating with colleagues and internal departments.

Requirements

  • Must have excellent written and verbal English communication skills, fast and accurate typing, create grammatically correct responses without any spelling errors
  • Have a good problem analysis and problem-solving skills.
  • Fluently English Speaking with no accent
  • Comfortable using computers.
  • Fast learner on new software
  • Preferably have the experience with customer service/call, center/banking, telesales/online shopping/insurance/logistic, hospitality and tourism industry (exposure to international clients would be an advantage)
  • Can successfully communicate with the customer to gather information and learn about their needs and expectations
  • Hard Worker, patient, highly responsible, punctual, honest, professional, able to work under pressure
  • Applicants must be willing to work 24 hours shifting system

Expected Start Date: 8/30/2020

Job Types: Full-time, Contract

Salary: Up to Rp6,000,000 per month

Experience:

  • call center/customer service: 2 years (Required)

Education:

  • D1-D4 (Required)

Language:

  • English (Required)

Work Remotely:

  • Temporarily due to COVID-19
We are currently looking for *fluent English speakers* to join our growing Customer Service Department. We have *10 positions open* at our office in Yogyakarta. If you are a fluent English speaker and have some customer service experience, you are welcome to apply. Responsibility * *Responding to emails and live chats originating from overseas customers*. * *Initiate a phone call with overseas...

Company : Mindo Management Solutions

Job Title : Customer Service

location :

For more information, click here to apply

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Job Detail

  • Job Id
    43d3c0ee4a74079e
  • Location
    Yogyakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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